1. Operations
The Operations group is the largest part of the company and where most new people enter. This group works with client managers to physically implement change in their organizations. There are three levels (Consultant, Manager and Director.) Typically it will take a minimum of three years at each level to become proficient.
2. Business development
The Business Development group consists of field personnel who visit prospective new clients, analysts who craft project plans to recover value, and an inside sales group who assist with the marketing of the firm. What distinguishes all personnel within the group is their knack for identifying opportunity and selling potential clients on the value of removing or modifying those business constraints.
3. Support
Support consists of finance, management training, skills training, systems development, creative design and HR related functions.