Operational Excellence

What our Clients want

What we do

Break down the company’s profit picture into revenue and cost drivers that connect the financial world with the operating environment
Develop a Profit Driver Model (PDM) to understand specific linkages between financial and operational performance
Identify specific performance objectives and the gaps that need to be addressed
Determine the key underlying cost drivers such as material, labor or overheads
Identify gaps in existing processes and management systems and management behaviors
Determine current and potential processing capacities and then identify the constraints that restrict volume throughput, drive up costs or damage service.
Once we have a detailed understanding of these operating problems, we work directly with managers to eliminate them or reduce their impact.
Install layout and process changes to smooth work flow and free up constraints
Improve the data integrity of information systems
Build or refine management operating systems to better control the business
Provide front-line leaders with the training and tools required to control the flow of work and to improve communication between departments
Provide management with coordinated and comprehensive operating reports to define accountability and to help them manage the business

Our experience

Diverse range of industries throughout North America and Europe
Better than 90% success rate at achieving mutual objectives set out at program set-up which has resulted in many long-term client relationships