Carpédia has worked with many passenger and freight carriers in a variety of industries including airlines, railroads, LTL, TL and expedited trucking, logistics and container shipping to help them balance the sometimes conflicting demands of customer requirements and asset utilization. We work directly with managers to improve customer service through better planning and scheduling of equipment, improving the balance and flow of facilities, reducing waste in internal processing and improving cross-functional coordination (e.g. dispatching and dock operations). We help transportation companies improve their profitability through better customer and asset management. We work with sales and marketing to build markets that help maximize equipment utilization and we work with operating managers to reduce operating and maintenance expenses and streamline administration.
Some of the areas where we work include:
- Sales and marketing
- P&D and linehaul operations
- Route scheduling
- Load balancing
- Dispatch and dock operations
- Customer service (OSD)
- Equipment maintenance
- Bill-of-lading processing
- Accounts payable and receivables
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