Retail
What our Clients want
- Optimized labor scheduling
- Improved customer experience
- Engaged employees
- Increased sales by growing transaction volumes and average order size
- Optimized merchandising
What we do
- Map the customer path for different segments and identify operating problems
- Determine customer service parameters for resource optimization
- Improve demand forecasting accuracy
- Reduce waste in internal processing
- Understand local store types and associated variables to optimize labor scheduling
- Build store-level staff planning tools to reflect selling and non-selling tasks
- Grow conversion rate and order size through more effective merchandising and front-line sales techniques
- Improve the customer experience through selective and more useful engagement
- Improve stock control, inventory replenishment and supply chain management
- Build the capabilities of front-line associates and managers by providing them with coaching support, tools and training
- Store layout and labor zoning
Our experience
- National and regional chains , independent and specialty stores
- Cooperative organizations
- Video Rental, Photography, Fashion, Wine, Lawn and Garden, Hardware and other consumer goods
- Industrial supply
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